About The Conflict Lens
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The Conflict LensTM is an on-line instrument, a model and a process for helping people develop better communication strategies for managing conflict. When behaviors are identified and addressed, conflict can be effectively managed and channeled into a constructive force.  Since 1999, we have analyzed thousands of actual workplace conflicts through the Conflict Lens. Utilizing extensive research we have found that behaviors can be identified, conflict can be managed, and conflict can be constructively resolved to create a more trusting environment between managers and employees, leading to successfully meeting business objectives.

Although different conflicts call for different approaches, our research has shown that certain behaviors, if done correctly, tend to result in constructive outcomes. Engaging the other person in conflict resolution, attempting to see their point of view, and building trust are some examples of what can be done to reach successful outcomes.

Conflict can be resolved by analyzing the following behaviors and how a person responds in certain situations:

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The Conflict Lens helps people understand how they behaved in actual past conflicts and also shows them how to improve their skills in each of these areas. Any organization that can help its employees understand how they respond in difficult workplace situations and how to be even more effective, will have created better employees that are better communicators, team members and ultimately, more trustworthy leaders.

The Conflict Lens is a tool and a process to teach employees researched based options for handling conflict. If you are interested in learning more about the Conflict Lens, please contact Work Effects at 612-333-4272 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 
Dealing with conflict....made easy.

The Conflict LensTM is an on-line instrument, a model and a process for helping people develop better communication strategies for managing conflict. Available in 19 languages it has been used in North and South America, Eastern and Western Europe, Australia, Asia, and the Middle East.